Summary/Objectives: –
Bank wanted a platform agnostic SMS Notification application that could Integrate with existing applications to add a channel of notifications to internal users of these applications.
Our Role:
- Developed an application for enabling SMSing to users/ Groups, SMS template management and APIs and Web services for integration with 3rd parties
- Integrated this SMS App. with TRAI registered telephony provider.
- Got registered a unique SMS short code on behalf of the bank
- Added functionality of using the SMS application as a manual messaging service to compliment the automated notifications via integrated 3rd party applications
Value to the Client:
- Bank was able to integrate the SMS application with both open source and licenced applications successfully
- The learning curve on the SMS application was greatly reduced due to well documented instructions provided by us
- Due to convenience of standalone manual usability also of the SMS application, it has quickly been adopted as the primary channel for internal communication and alerts, improving employee responsiveness.